Privacy Policy

1. Introduction

DataCrud ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (datacrud.com) or use our SaaS products (TilesPad, Posify24, RecoCRM).

By using our services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information you provide directly

• Name, email address, phone number when you contact us or sign up
• Business information (company name, address, industry)
• Payment information (processed securely by our payment partners)
• Communications you send us

2.2 Information collected automatically

• IP address and browser type
• Pages visited and time spent on our website
• Referring URL and device information

2.3 Business data in our products

Data you enter into TilesPad, Posify24, or RecoCRM (inventory records, customer data, financial transactions) is your data. We process it only to provide the service and never sell it to third parties.

3. How We Use Your Information

• To provide, operate, and improve our services
• To respond to inquiries and provide customer support
• To send product updates, billing notices, and service announcements
• To send marketing communications (you may opt out at any time)
• To detect and prevent fraud and security incidents
• To comply with legal obligations

4. Data Storage and Security

Your data is stored on servers located in Bangladesh and/or Singapore. We use industry-standard encryption (TLS/HTTPS) for data in transit and AES-256 encryption for data at rest.

We implement multi-tenant data isolation to ensure that one customer's data cannot be accessed by another. Regular backups are performed to prevent data loss.

5. Data Sharing

We do not sell your personal data. We may share data with:

• Service providers — email services, payment processors, analytics (bound by confidentiality agreements)
• Legal requirements — when required by law, court order, or governmental authority
• Business transfers — in connection with a merger, acquisition, or sale of assets

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal and contractual obligations)
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format

To exercise these rights, contact us at privacy@datacrud.com.

7. Cookies

Our website uses essential cookies for functionality and analytics cookies (anonymized) to understand site usage. You can disable non-essential cookies in your browser settings.

8. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, contact us at: